sixdan policies
Privacy Policy
Last updated: June 19, 2026
sixdan sells phone cases, protective covers, and related mobile accessories. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, create an account, place an order, contact support, or subscribe to updates.
1. Information We Collect
We only collect information that is reasonably necessary to operate our store and serve customers. This may include your name, email address, phone number, billing and shipping address, order details, account login information, support messages, device/browser information, IP address, cookies, and payment status.
We do not intentionally collect sensitive personal information unless it is required by law or necessary to resolve a specific customer service issue.
2. How We Use Information
- To process orders, arrange shipping, issue invoices, and provide order updates.
- To create and manage customer accounts.
- To answer questions, handle returns, exchanges, warranty requests, and complaints.
- To prevent fraud, protect website security, and maintain transaction records.
- To improve product pages, website performance, search experience, and customer service.
- To send optional marketing emails only when you have subscribed or where permitted by applicable law.
3. Legal Basis and Mainland China Privacy Principles
For customers in Mainland China, we aim to follow common principles reflected in China privacy and consumer protection rules, including lawfulness, necessity, transparency, purpose limitation, data minimization, security protection, and respect for user rights. Where applicable laws provide stronger rights than this policy, those laws will apply.
4. Payment Information
Payments are processed by third-party payment providers when payment methods are enabled. We do not store full credit card numbers on our website. Payment providers may collect and process payment information according to their own privacy policies and security rules.
5. Cookies and Analytics
Our website may use cookies and similar technologies to keep the cart working, remember login sessions, improve page speed, measure traffic, and protect the website from abuse. You can control cookies through your browser settings, but some store functions may not work correctly if essential cookies are blocked.
6. Sharing Information
We may share necessary information with service providers who help us operate the store, including hosting providers, payment processors, delivery/logistics partners, email service providers, analytics tools, security tools, and professional advisers. We may also disclose information when required by law, regulation, court order, or government authority.
7. Cross-Border Processing
Some website, payment, email, analytics, or support services may be operated outside Mainland China. When personal information is transferred or accessed across borders, we will take reasonable measures required by applicable law and use the information only for the purposes described in this policy.
8. Data Retention
We keep personal information only for as long as necessary for order fulfillment, customer service, legal compliance, accounting, fraud prevention, and business recordkeeping. When information is no longer needed, we will delete it or anonymize it where reasonably possible.
9. Your Rights
Depending on your location and applicable law, you may request access, correction, deletion, restriction of processing, withdrawal of consent, account closure, or an explanation of how your personal information is handled. We may need to verify your identity before completing a request.
10. Security
We use reasonable technical and organizational measures to protect personal information, including access controls, secure website configuration, encrypted transmission where available, backups, and limited staff access. No online system is completely risk-free, so please keep your account password confidential.
11. Children
Our store is intended for customers who can legally purchase products online. We do not knowingly collect personal information from children without appropriate guardian consent.
12. Changes to This Policy
We may update this Privacy Policy when our website, services, payment methods, logistics process, or legal requirements change. The updated version will be posted on this page with a new “Last updated” date.
13. Contact Us
For privacy requests or questions, contact us at support@sixdan.com. For order-related messages, contact orders@sixdan.com.