Contact sixdan
How Can We Help?
Need help choosing the right phone case, checking an order, or handling a return? Send us the details and we will reply as soon as possible.
Customer Support
Product questions, case compatibility, returns, exchanges, and general help.
Order Support
Order status, payment confirmation, shipping updates, invoices, and address changes.
Business
Wholesale, sourcing, cooperation, product samples, and brand partnership requests.
What to Include
- Your order number, if your message is about an order.
- Your phone model, for example iPhone 17 Pro Max or Galaxy S24 Ultra.
- Photos or short videos if the product arrived damaged or incorrect.
- Your preferred solution: replacement, return, refund review, or product advice.
Support Hours
Monday to Friday, 9:00 AM – 6:00 PM, China Standard Time (UTC+8). Messages sent during weekends or public holidays may take longer to receive a reply.
Before You Contact Us
Please check the product page and your order email first. For returns and shipping questions, you can also visit our Shipping & Returns page.