{"id":135,"date":"2026-06-19T11:20:48","date_gmt":"2026-06-19T03:20:48","guid":{"rendered":"https:\/\/www.sixdan.com\/index.php\/faq\/"},"modified":"2026-06-19T16:28:10","modified_gmt":"2026-06-19T08:28:10","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.sixdan.com\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
\n

Help center<\/p>\n

Frequently Asked Questions<\/h1>\n

Quick answers for phone case compatibility, orders, shipping, returns, and care.<\/p>\n

Product Fit<\/h2>\n
\nHow do I choose the right phone case?<\/summary>\n

Choose the exact phone model shown in your phone settings. Similar names can still have different camera sizes, button positions, or body dimensions.<\/p>\n<\/details>\n

\nWill an iPhone 17 Pro case fit an iPhone 17 Pro Max?<\/summary>\n

No. Pro, Pro Max, standard, Air, and e models usually require different case sizes. Please select the exact model category before checkout.<\/p>\n<\/details>\n

\nAre clear cases completely anti-yellowing?<\/summary>\n

Clear materials may discolor over time because of sunlight, heat, skin oils, and daily use. Anti-yellowing designs can slow this process but cannot prevent all wear forever.<\/p>\n<\/details>\n

Orders<\/h2>\n
\nCan I change my order after placing it?<\/summary>\n

Contact us as soon as possible at orders@sixdan.com<\/a>. If the order has not entered processing or shipping, we will try to help update it.<\/p>\n<\/details>\n

\nWhat should I include when contacting support?<\/summary>\n

Please include your order number, email address used at checkout, phone model, product name, and photos if the issue is related to fit, damage, or an incorrect item.<\/p>\n<\/details>\n

Shipping and Returns<\/h2>\n
\nWhen will my order ship?<\/summary>\n

Shipping rules are being finalized before the full launch. Once real checkout is enabled, order processing and estimated delivery times will be shown during checkout or in your order email.<\/p>\n<\/details>\n

\nCan I return a phone case?<\/summary>\n

Unused standard products may be eligible for return or exchange within the policy window. Custom, damaged-by-use, or final-sale items may not be eligible unless defective.<\/p>\n<\/details>\n

\nWhat if the product arrives damaged or incorrect?<\/summary>\n

Contact support with your order number and clear photos. We will review the case and help with replacement, exchange, or another reasonable solution.<\/p>\n<\/details>\n

Product Care<\/h2>\n
\nHow should I clean my phone case?<\/summary>\n

Use a soft damp cloth with mild soap. Avoid harsh chemicals, high heat, abrasive cleaners, and long direct sun exposure.<\/p>\n<\/details>\n<\/section>\n","protected":false},"excerpt":{"rendered":"

Help center Frequently Asked Questions Quick answers for phone case compatibility, orders, shipping, returns, and care. 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